Cryptocurrencies
- Can I receive cryptocurrencies in my Bitsa account?
- How does Bitsa calculate cryptocurrency exchange rates?
- Can I spend my cryptocurrencies?
- Can I see my cryptocurrencies on the blockchain?
- Can I set target prices to automatically buy and sell cryptocurrencies?
- Is the conversion from Euro to cryptocurrency and vice versa instantaneous?
Frequently Questions
Account
- Why can Bitsa block or suspend an account?
- How to check the status of your account limits according to the plan subscribed to
- I do not receive notifications in the Bitsa app when I try to access via web from my PC
- I don't remember, I forgot, I lost... the Access Key for the Bitsa app, How do I recover it?
- How do I get a statement of my Bitsa card transactions or history?
- Which are the requirements to open a Bitsa account?
Card
- How to delete a PinCash request in the Bitsa app
- How can I see the complete number and the CVC/CVV of my virtual card?
- How to delete/cancel a card? (Replace option)
- How to block the card?
- How long does it take to validate my Virtual Card?
- What is 3D Secure and how does it work?
Payments, cash and bank transfers
- What is the Secret Code or SCA PIN
- Can I have several virtual Bitsa cards associated with Google Pay or Apple Pay
- Can I pay at any merchant, with my virtual card, as if it were a physical card?
- Apple Pay and Google Pay on your Bitsa card
- What is BITSApay and how does it work
- How to send money between your own Bitsa cards? (Transfer between my Bitsa)
Fees and Limits
- Fees and Limits on TOP-UP through an external card
- How to change plan on my Bitsa card?
- What is the maintenance fee?
- Which is the fee for making payments with the card?
- What is the fee for making a bank transfer?
- Why was I charged for a cash withdrawal at an ATM?
Recharges
- In a recharge with cryptocurrencies, why doesn't the money from my wallet reach my card?
- What happens if I make a mistake making a transfer to recharge my Bitsa?
- Why can't I recharge my Bitsa card?
- What does Partial Payment received mean?
- Buy Bitsa voucher from a trusted online reseller
- Is the recharge by card instantaneous?