Cryptocurrencies
- Can I send or receive cryptocurrencies with my Bitsa account?
- How does Bitsa calculate cryptocurrency exchange rates?
- Can I spend my cryptocurrencies?
- Can I view my cryptocurrencies on the blockchain?
- Can I schedule automatic cryptocurrency operations?
- I’ve had a problem buying or selling cryptocurrencies. What should I do?
Frequently Questions
Account
- Why can Bitsa block or suspend an account?
- How to check the status of your account limits according to your subscribed plan
- I don’t remember my Access Code for the Bitsa app. How can I recover it?
- How do I get a statement of my Bitsa card transactions or history?
- What are the requirements to open a Bitsa account?
- How do I add the physical card without NAME to my account?
Card
- How can I see the complete number and the CVC/CVV of my virtual card?
- How to delete/cancel a card? (Replace option)
- How to block the card?
- Can I get a free card?
- Where can I buy the physical card?
- How many cards can I have?
Payments, cash and bank transfers
- What the Secret Code used as SCA Key is and how to generate it
- Multiple Bitsa virtual cards with Google Pay/Apple Pay?
- Can I use my Bitsa card with Apple Pay or Google Pay?
- How to send money between Bitsa cards
- What is an ARN code and what is it for?
- I can't withdraw money from the ATM. What's happening?
Fees and Limits
Recharges
- In a recharge with cryptocurrencies, Why hasn't my cryptocurrency top-up reached my card?
- Buy Bitsa voucher from a trusted online reseller
- Can I use all types of cards to top-up my Bitsa?
- The recharge with another card gives me an error, what can I do?
- How long does a bank transfer top-up take?
- Where can I buy a recharge voucher?