Cryptocurrencies
- Can I receive cryptocurrencies in my Bitsa account?
- How does Bitsa calculate cryptocurrency exchange rates?
- Can I spend my cryptocurrencies?
- Can I see my cryptocurrencies on the blockchain?
- Can I set target prices to automatically buy and sell cryptocurrencies?
- I have had a problem buying or selling cryptocurrencies, what can I do?
Frequently Questions
Account
- Why can Bitsa block or suspend an account?
- How to check the status of your account limits according to the plan subscribed to
- I do not receive notifications in the Bitsa app when I try to access via web from my PC
- I don't remember, I forgot, I lost... the Access Key for the Bitsa app, How do I recover it?
- How do I get a statement of my Bitsa card transactions or history?
- Which are the requirements to open a Bitsa account?
Card
- How to delete a PinCash request in the Bitsa app
- How can I see the complete number and the CVC/CVV of my virtual card?
- How to delete/cancel a card? (Replace option)
- How to block the card?
- Can I get a free card?
- Where can I buy the physical card?
Payments, cash and bank transfers
- What is the Secret Code or SCA PIN
- Multiple Bitsa virtual cards with Google Pay/Apple Pay?
- Can I pay at any merchant, with my virtual card, as if it were a physical card?
- Apple Pay and Google Pay with your Bitsa card
- How to send money between your own Bitsa cards? (Transfer between my Bitsa)
- What is an ARN code and what is it for?
Fees and Limits
Recharges
- In a recharge with cryptocurrencies, Why hasn't my cryptocurrency top-up reached my card?
- Buy Bitsa voucher from a trusted online reseller
- Can I use all types of cards to top-up my Bitsa?
- The recharge with another card gives me an error, what can I do?
- How long does a bank transfer top-up take?
- Where can I buy a recharge voucher?