Security and Fraud
- Why can Bitsa block or suspend an account?
- I don’t remember my Access Code for the Bitsa app. How can I recover it?
- How can I contact Bitsa?
- Where is the money I top up my Bitsa card with? Is it safe?
- How to recover or change my password if I've forgotten it?
- How do I proceed if my card is lost, broken, compromised, or stolen?
- I can't log in, I get an IP blocked error. What should I do?