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  1. Bitsa
  2. Account

Account

General aspects about creating it, area, cost, verification, contact us

  • Why can Bitsa block or suspend an account?
  • How to check the status of your account limits according to the plan subscribed to
  • I do not receive notifications in the Bitsa app when I try to access via web from my PC
  • I don't remember, I forgot, I lost... the Access Key for the Bitsa app, How do I recover it?
  • How do I get a statement of my Bitsa card transactions or history?
  • Which are the requirements to open a Bitsa account?
  • How do I perform the identity verification?
  • How much does it cost to have a Bitsa account?
  • How do I add the physical card without NAME to my account?
  • Which plans or levels, and limits, have Bitsa?
  • How often the Move or Pro plan are paid?
  • What happens if I am Move or Pro and I do not have balance on my card at the time of monthly or annually renewal?
  • I am a European resident but I was not born in Europe, can I have a Bitsa card?
  • Does my Bitsa account have a personal IBAN?
  • Where will my money be? is it safe?
  • Is it possible to change my account details?
  • I changed my phone number, how can I modify it?
  • I forgot my password, how can I reset it?
  • Can I cancel and close a Bitsa account?
  • I cannot login my account, I have an IP error, what should I do?
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