I can't withdraw money from the ATM. What's happening?

If you're having trouble withdrawing cash from an ATM, check the following key points:

• Use a physical card: It is not possible to withdraw money with a virtual card.

• Select the "CURRENT ACCOUNT" option: It's essential to choose this option at the ATM for the transaction to be completed successfully.

• Check your limits: Withdrawal limits depend on your Bitsa plan and your geographical location.

If you have questions about your limits, we recommend that you check our website for more details.