In a recharge with cryptocurrencies, Why hasn't my cryptocurrency top-up reached my card?

Non-crediting can be due to exceptional situations such as:

• Incorrect Amount: The amount sent does not match the one requested in the app.

• Network Congestion: High blockchain traffic causes a transaction delay.

• Exceeded Limits: You have exceeded one of your Bitsa plan's top-up limits.

• Technical Issues: Other unforeseen situations.

What to do? Write to us at soporte@bitsacard.com and we will review your case.